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Greensnake is not a hospital, clinic, doctor, or medical provider. We are an administrative coordination and logistics platform. We help connect you with independent, licensed hospitals, clinics, physicians, and wellness retreat operators (mostly in Thailand and Mongolia), handle scheduling, translation, basic travel logistics (transfers, interpreters, drivers), and general communication facilitation. That's it. We do not diagnose, treat, prescribe, or make any medical decisions.

Greensnake Mon-Thai LLC is Mongolian-registered. All contracts (including with you) are governed by Mongolian law, and disputes go to binding arbitration at the Mongolian International Arbitration Center (MIAC) — faster, more private, and more predictable than courts in multiple countries.

No. You must arrange your own international travel and medical insurance that covers overseas treatment and possible complications. We do not underwrite or guarantee anything.

Basic administrative verification at onboarding only: current licenses, insurance proof, public regulatory status, and an open-source reputational scan. This is not a clinical audit, ongoing monitoring, or quality certification. We do not guarantee current status or future performance.

Yes — we strongly encourage it. We can help arrange calls or document transmission (with your consent), but any medical discussion happens directly between you and the provider.

We collect only what is necessary for coordination. Sensitive health data requires your explicit written consent before we share it with providers (per Mongolian Personal Data Protection Law). We use encryption and restricted access. Once transferred to a foreign provider, their data practices apply — we are not responsible for their handling.

Our coordination fees are mostly non-refundable once work begins (processing, scheduling, translations). Partial refunds are possible only in early stages, or if we make a material administrative error. Medical and retreat fees follow the provider's own policy. There are no refunds for clinical dissatisfaction, force majeure (pandemic, border closure, visa issues), or travel disruptions.

We operate strictly within our registered scope as a non-clinical intermediary under Mongolian law. All partners must hold their own licenses. We maintain anti-kickback, AML, conflict-of-interest, and zero-tolerance corruption policies. We do not facilitate anything illegal in Mongolia, Thailand, or your home country.

Time compression, and logistics removed. We handle scheduling conflicts across time zones, translation barriers, driver and interpreter coordination, and basic document flow, so you (or your assistant) don't have to. You still make every final medical and financial decision directly with providers.

We perform administrative verification of licensing, regulatory standing, and operational legitimacy before listing providers on the platform.

Greensnake may receive standard coordination fees from partners, but provider selection remains entirely the client's decision.

Greensnake assists with rescheduling and logistical adjustments when possible, subject to the policies of the medical provider and travel conditions.

Initial coordination and provider communication typically begin within days, once the necessary information is received.